What We Do


Data-Driven Management Practices and Process Improvement

 

Iteration and continuous improvement are how organizations reach their goals. We can help you manage performance and make meaningful change by integrating your data into decision-making, utilizing the approach that aligns with your needs:

  • Implementation of performance management programs

  • Design of effective data stories and visualizations

  • Integration of data into budgeting and financial management

  • Development of data-focused strategic plans

  • Process improvement projects


Survey Development and Analysis

 

Customer feedback is a crucial source of data for your efforts. But how best to gather this information? Whether you are interested in identifying community priorities or feedback on policy, we can handle your survey efforts, including:

  • Survey development and administration

  • Data analysis and storytelling

  • Integration of findings into operational improvements


Employee Engagement and Organizational Development

 

A high-functioning organization requires engaged employees. Using best practices, we can diagnose key challenges for your workforce and develop strategies and an implementation plan to address them. We can also develop and deliver workshops or trainings to help move your workforce forward:

  • Training and coaching on data and innovation culture

  • Data and performance training for staff, management and elected leadership


Community Engagement and Facilitation

 

Some work needs to be done face-to-face, whether those faces are in the same room or on a screen together. We can ensure that meetings together are productive and provide the outcomes and information you are seeking. This may include:

  • Engagement design and deployment

  • Demographic and community analysis